At the request of Management, Watson has implemented an Integrated Quality and Environmental Management System, based on the requirements of the standards UNE-EN ISO 9001 «Quality Management Systems» and UNE-EN ISO 14001 «Environmental Management Systems» for the following activities:
Sale of gondolas for external building cleaning.
The Management of Watson, aware of the importance of fully satisfying the needs and expectations of its customers and of the necessity to respect the environment, ensures all necessary resources to achieve these objectives.
Thus, Management undertakes the commitment to offer the highest quality and the best service in its products and services, so that all our customers can rely on a company that provides them with serious and responsible solutions. Likewise, it guarantees compliance with all applicable laws and regulations, with the fundamental objective of continuous improvement in all aspects.
The principles that govern all our activities and on which our Integrated Management Policy is based are the following:
Quality and Environmental Management are strategic elements for the operation of the company, and therefore there is a permanent objective to continuously improve the effectiveness of the Integrated Management System.
Understanding all current and future needs of our customers, meeting their requirements, and striving to exceed their expectations, thereby strengthening their trust in Watson.
Complying with established legal and regulatory requirements, as well as other requirements the organization subscribes to related to environmental aspects.
Effective management and control of processes, based on continuous improvement.
Prevention of pollution, proper management of our waste, and rationalization of natural resource consumption.
Minimization of the environmental impacts of our activities and continuous improvement of our environmental performance.
Promotion of employee training, awareness, and motivation through the implementation of training plans.
Open communication through established channels both internally and with stakeholders.
Optimization of the work environment to facilitate staff involvement in achieving the organization’s objectives.
Use of the best and cleanest available technologies, economically feasible.
Ensuring that all personnel at Watson who influence quality and the environment are aware of the policy and objectives is achieved through its dissemination by the System Coordinator at all levels of the organization and the distribution of documents applicable to each level in the various work positions.
Madrid, 10/06/2025